Question 1

Can a heat pump replace oil or LPG heating in a rural Scottish home?

Accepted Answer

Yes. Replacing oil or LPG with an air source heat pump is one of the most common upgrades we carry out in rural Scotland. The existing radiators and pipework can often be retained, though some radiators may need upgrading to larger sizes because heat pumps run at lower flow temperatures. A room-by-room heat loss calculation at survey determines exactly what stays and what changes.

Question 2

Can I keep my existing radiators and hot water cylinder?

Accepted Answer

It depends on the heat loss calculation. Heat pumps circulate water at lower temperatures than oil or gas boilers, so radiators sometimes need to be larger to deliver the same heat output. Some existing radiators can be kept; others may need upgrading. A modern hot water cylinder designed for heat pump use is usually installed as part of the system. The survey covers all of this and the fixed quote lists every change.

Question 3

Is interest-free credit available for heat pump installation?

Accepted Answer

Interest-free credit up to £30,000, subject to status. We can discuss this during the quote process. The fixed written quote you receive after the on-site survey shows the full installation cost. No deposit is required to get a quote.

Question 4

How do I get a quote for a rural heat pump?

Accepted Answer

Call us on 0141 230 0198 or fill in the quote form on this page. A surveyor will call you back within two working days to arrange an on-site visit. The survey takes about an hour and includes a room-by-room heat loss calculation. You then receive a fixed written no-obligation quote with the heat pump model and all work itemised.

Question 5

How long does a heat pump installation take in a rural property?

Accepted Answer

A typical air source heat pump installation takes two to four days depending on the property. The surveyor assesses the complexity during the on-site visit, including pipe runs, radiator upgrades, and electrical work. The fixed written quote includes the expected timeline so you know how long the disruption will last before you commit.

Question 6

Do heat pumps work in stone-built rural properties with solid walls?

Accepted Answer

Yes, but the solid stone walls common in rural Scotland lose more heat than modern cavity walls. The heat loss calculation accounts for the actual wall fabric, and some properties may need insulation upgrades before a heat pump is fitted. The survey measures wall U-values on site and the quote lists any insulation work required.

Question 7

What is the warranty or guarantee on a heat pump installation?

Accepted Answer

The MCS commissioning certificate is issued on completion, and the installation comes with a written insurance-backed guarantee. The heat pump manufacturer warranty typically covers the unit for several years. The exact terms are confirmed in your fixed written quote at the time of survey.

Question 8

Will a heat pump lower my heating bills compared to oil or LPG?

Accepted Answer

In most rural properties heated by oil or LPG, an air source heat pump reduces running costs because it uses electricity more efficiently than a boiler uses fuel. The actual saving depends on your property, insulation, and fuel prices. The survey includes a running cost estimate based on your heat loss calculation and current fuel costs.

Where we install heat pumps in rural Scotland

Aberdeenshire

Angus

Highland Perthshire

Argyll

Moray

Scottish Borders

Dumfries and Galloway

Rural Fife

Caithness and Sutherland

Ross-shire

Stirlingshire

Ayrshire

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